Ivory LaneSystem status
Operational

All systems running smoothly.

Last updated Wed, 20 May, 1:25 pm AEST

Services

Recent history

Past 90 days of resolved incidents.

Hosting provider edge-network outage

Started Wed, 20 May, 8:29 am AEST · Resolved Wed, 20 May, 1:25 pm AEST · Lasted 4h 56m

Resolved

  1. Resolved · Wed, 20 May, 1:25 pm AEST

    All services are fully restored. The planner app, background workers, email delivery, and payments are running normally. We'll keep an eye on stability over the next 24 hours. Thank you for your patience.

  2. Monitoring · Wed, 20 May, 9:30 am AEST

    Our hosting provider has partially restored services. We're verifying full functionality and monitoring for stability. Couples may still see intermittent slowness.

  3. Identified · Wed, 20 May, 8:45 am AEST

    Our hosting provider has identified the cause and is working to restore services. We've been escalated as a priority customer.

  4. Investigating · Wed, 20 May, 8:29 am AEST

    We're seeing reports that the planner app is unreachable. Investigating with our hosting provider.